Question 1

How do I pay for my tour?

Accepted Answer

Cash (IDR) at the end of your tour, or bank transfer before the day. We confirm the total price on WhatsApp first — no hidden costs, ever.

Question 2

Can I cancel or reschedule?

Accepted Answer

Yes. Cancel or move your date free of charge up to 24 hours before pickup — just message us on WhatsApp.

Question 3

Can I build a custom itinerary?

Accepted Answer

Absolutely — that is the point of a private driver. Send your wishlist (temples, waterfalls, cafés, beaches) and we will shape a realistic route for your hours.

Question 4

How many people fit in the car?

Accepted Answer

The Toyota Innova seats up to 6 passengers comfortably with air conditioning and room for day bags. Larger groups can split across two cars.

Question 5

Where do you pick up?

Accepted Answer

Anywhere in Bali — hotels, villas, ports, and the airport. Tell us your pickup point on WhatsApp and your driver will be there on time.